Email Message Actions
Configuring Email Message ActionsUnder the Admin >> Message_Actions, menu Admins will find a page similar to below:
By default, neither the "auto" or "edit" buttons are active.The preferred way to enable these buttons is by listing specific destination email addresses. Here "DennisR@dair.com" is a specific destination email address.
Further destination email addresses can be added by filling in the bottom two blank email addresses and clicking "apply_changes". Additional blank entries are added as needed. To delete a destination, erase the email address and click "apply_changes".
When the recipient of the email makes a comment, we cannot be certain of their identity. This is because the name was passed through email. For example, if Sally received the email and forwarded a copy to John, John could be the one making a comment and the name showing would be Sally. For that reason, all names shown that are not verified by login are prefixed by "?: " to denote the lack of certainty.